Process window: upon receipt of your purchase request, it will take 2-3 business days to process.

Courier type: we use our designated courier unless otherwise indicated. Within USA & international locations, we use Fedex unless otherwise indicated.

Shipping window: we will ship within 1 week after purchase request being processed. Within USA & international, please follow the couriers’ standard shipping guidelines on the transit time.

Shipping fee: calculated based on your location and courier type.

Customs & Import taxes: international buyer is responsible for the customs / import / additional taxes where applicable by country.

Delay due to customs: wIAMW is not responsible for any delay due to customs issues.

Order tracking: an email will be sent to you with the tracking number.