Returns & Exchanges Policy
Who I Am When INC gladly accept and process any returns and exchanges based on our company policies.
Please email us with your request to return or exchange with your order number, product pictures and the reason. Upon receiving our confirmation via email, please follow the guidelines for next step.
Returns
Product needs to be returned with postmarked date within 30 days of your order delivery date.
Product must be unused and in original condition.
Shipping cost is non-refundable.
Exchanges
Damaged unused product must be returned within 30 days of your order delivery date.
Upon receipt of the damaged product, we will ship a replacement free of charge.